Frequently Asked Questions



1. Who is the corresponding author of a paper?
2. The uploading speed is very slow. What can I do?
3. Can I submit more than one paper per account?
4. Can I modify the paper information after the submission is finished?
5. Can I re-upload the file?
6. Can I delete the paper?
7. How to change the sequence of authors?
8. What should I do if I have not received comfirmation email after I signup?
9. What should I do if I did not receive comfirmation email after I completed the
submission process?
10. What is IEEE PDF eXpress?
11. Why do I need an account in IEEE PDF eXpress?
12. What should I do if I want to be considered for the Lotfi Zadeh Best Paper Awards?
13. What should I do if I want to be considered for the Best SMC Student Paper Awards?
14. What should I do if I want to participate in the Ph.D. Colloquia Series?


1. Who is the corresponding author of a paper?
The corresponding author of a paper is the author who will be responsible for that paper. All information, news and announcement will be sent to the corresponding author. Corresponding author may not necessarily be the first or second author.
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2. The uploading speed is very slow. What can I do?
The problem is usually the upload speed of your network. Please try the following methods:
1. Upload during non-peak hours (early morning, evening or midnight)
2. Use a better connect (better ISP) to upload the paper
3. Upload EARLY in the submission period and avoid the time just BEFORE the deadline.
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3. Can I submit more than one paper per account?
Yes. An account can submit multiple papers with the same corresponding author.
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4. Can I modify the paper information after the submission is finished?
Yes. You can modify your paper before the submission deadline using the following steps:
1. Login by your account
2. Click "List All Submitted Papers"
3. Click "Click here to see the detail" in the paper you want to modify
4. Modify the paper information by clicking "Modify the Paper Information" ;
Modify the author information by clicking "Modify the Authors Information" or
Re-upload the paper by clicking "Upload a New Paper"
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5. Can I re-upload the file?
Yes. You can re-upload your paper file before the submission deadline by the following steps:
1. Login by your account
2. Click "List All Submitted Papers"
3. Click "Re-Upload" in the paper you want to modify
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6. Can I delete the paper?
Yes. You can delete your paper before the submission deadline by the following steps:
1. Login by your account
2. Click "List All Submitted Papers"
3. Click "Delete This Paper" in the paper you want to delete
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7. How to change the sequence of authors?
You can change the sequence of authors before the submission deadline by the following steps:
1. Login by your account
2. Click "List All Submitted Papers"
3. Click "Click here to see the detail" in the paper you want to modify
4. Modify the author information by clicking "Modify the Authors Information"
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8. What should I do if I have not received confirmation email after I signup?
Follow these steps:
1. Login to the system to make sure you signup successfully.
2. Verify your EMAIL address is correct.
Modify using "Change my information" if necessary.

If you can login successfully, your account is created completely. Your EMAIL delivery problem may be due to the network or email server issues. Please pay attention to the announcements on our website if you are not receiving EMAIL notices from our system.
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9. What should I do if I did not receive confirmation email after I completed the submission process?
Follow these steps:
1. Login by your account
2. Click "List All Submitted Papers" and verify the status of each paper

If you can find the paper, your paper is submitted successfully. Your EMAIL delivery problem may be due to the network or email server issues. Please pay attention to the announcements on our website if you are not receiving EMAIL notices from our system.
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10. What is IEEE PDF eXpress?
IEEE PDF eXpress is an IEEE-sponsored online tool, freely available to assist users in complying with IEEE PDF file requirements.
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11. Why do I need an account in IEEE PDF eXpress?
IEEE PDF eXpress can help you to do the following:
- Convert a wide range of application formats to IEEE-compatible PDFs
- Check PDFs, report whether or not they are IEEE-compatible
- Provide assistance to correct problems with PDFs
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12. What should I do if I want to be considered for the Lotfi Zadeh Best Paper Awards?
Review the Conference Awards section [?]. Also read and follow the instructions during the submission carefully. The following option should be checked:
- "I think my paper qualifies for the conference awards" in submission form
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13. What should I do if I want to be considered for the Best SMC Student Paper Awards?
Review the Conference Awards section [?] and check if you conform to the eligibility criteria. Also read and follow the instructions during the submission carefully. The following options should be checked:

- "I think my paper qualifies for the conference awards" in submission form
- "Is Student", "Is IEEE member" and "Is SMC member" of first or second author
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14. What should I do if I want to participate in the Ph.D. Colloquia Series?
Review the Ph.D. Colloquia Series section [?] and check if you conform to the eligibility criteria. Also read and follow the instructions during the submission carefully. The following options should be checked:

- "Is Student", "Is IEEE member" and "Is SMC member" of first or second author
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